BSB20120 – Certificate II in Workplace Skills
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Total number of units = 10
Units Covered in this course include:
BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others
BSBPEF201 Support personal wellbeing in the workplace
BSBTEC203 Research using the internet
BSBPEF301 Organise personal work priorities
BSBPEF401 Manage personal health and wellbeing
SIRXPDK001 Advise on products and services