Certificate IV Business
The Certificate IV Business (BSB40120) reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Choose from 3 available specializations:
See Specialization units at bottom of the page.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.
They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.
Students will develop the ability to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.
Graduates of the BSB40120 Certificate IV Business may provide leadership and guidance to others with some limited responsibility for the output of others.
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Units of Competency
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
LEADERSHIP specialization (additional units)
BSBCMM411 Make presentations
BSBHRM413 Support the learning and development of teams and individuals
BSBSTR401 Promote innovation in team environments
BSBXTW401 Lead and facilitate a team
ADMINISTRATION specialization (additional units)
BSBINS402 Coordinate workplace information systems
BSBOPS401 Coordinate business resources
BSBOPS405 Organise business meetings
BSBPMG430 Undertake project work
OPERATIONS specialization (additional units)
BSBMKG431 Assess marketing opportunities
BSBMKG433 Undertake marketing activities
BSBMKG434 Promote products and services
SIRXMKT002 Use social media to engage customers